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Glossary · Human and AI agent risk

Secure behavior management

Gartner’s term for moving past awareness training to programs that measure and change security behavior.

Also called SBM

What is secure behavior management (SBM)?

Secure behavior management (SBM) is Gartner’s term for the shift from security awareness training to programs that measure security behavior and change it. The idea is that what people do, and the risk it creates, matters more than what they completed.

How it works

An SBM program uses behavioral data to decide who needs which intervention, delivers it at the moment it is relevant, and measures the change in behavior afterward. Gartner set out the shift in its September 2026 note, “Ditch Security Awareness and Adopt AI-Powered Secure Behavior Management”.

Human risk management delivers secure behavior management and adds the other two dimensions of risk: the threats aimed at each person and the access they hold.

Why it matters

Buyers who follow Gartner research often search for SBM first. The goal is the same as human risk management: fewer incidents caused by people, and evidence that the program is working.

How Living Security helps

Living Security delivers Secure Behavior Management through Human Risk Management: behavior, threat and access signals in one Human Risk Index, and playbooks that act on it.

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  • 68%Less time in a risky state after targeted action (2026 Human Risk Report)
  • LeaderNamed Leader in the Forrester Wave™: Human Risk Management Solutions, Q3 2024
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