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Social engineering defense

Attackers use every channel.Test every one.

Living Security simulates the email, the QR code, the text, the phone call and the calendar invite, aimed at the people attackers will target, and coaches each person the moment they slip. Every result lands in one risk profile.

Security teams at

  • Unilever
  • Northwestern Mutual
  • Merck
  • Lockheed Martin
  • Ford
  • Target

The attack moved past the inbox

Attackers text, call and reply.Your test sends one email.

Most programs test email alone, on a schedule. Attackers start with an email, follow up by text and close on the phone.

81%

of organizations had a phishing, vishing or smishing incident in the past year.Gartner, Sep 2026

Three-quarters

of risky behavior comes from 10% of the workforce. Test them first.2026 Human Risk Report with the Cyentia Institute

68%

Less time in a risky state after targeted action.2026 Human Risk Report with the Cyentia Institute

25–30%

Drop in the share of risky users in the first six months.2026 Human Risk Report with the Cyentia Institute

By attack channel

Email. QR. Text. Voice. Calendar.One program.

Test the people attackers will target, the way they’ll target them. Every channel lands in the same risk profile and the same playbooks.

SMS Phishing

Texts that talk back.

Link, reply and callback lures that respond to what the employee writes. A callback can hand off straight into a voice simulation.

Voice Phishing (Vishing)

An AI caller that knows their name.

A two-way phone conversation toward an objective, like a code read back, then a reveal that coaches. The result only, never a transcript.

Try an attack on yourself

Take the call yourself.

A short simulation in your browser. No phone number, nothing collected. See the red flags you spotted, and the ones you missed.

Simulation · no data leaves your browser

Incoming call

IT help desk

Mobile · unknown number

Phone call · A help desk call

Your phone rings. Do you answer?

Captions are on. Sound plays only if you answer, and you can turn it off.

From security teams

More people reporting.Fewer falling for it.

See every channel aimed at the people attackers will target, and the results in one risk profile.

“Living Security's training program has been critical in helping us drive behavioral change among our employees. We've seen a significant increase in employees reporting suspicious emails and an overall improvement in our security posture.”

Alaina DeGregorySenior Security Awareness and Communications Specialist, Highmark Health
Read the Highmark Health story

“…I could see who was getting targeted the most with phishing messages—by individuals, roles, and business units.”

Brian MarkhamChief Information Security Officer, EAB Global
Read the EAB Global story

One pretext, every channel

Did they verify the request?Across email, text and voice.

Multi-channel campaigns follow one pretext across channels over two days. An AI agent plays the attacker, follows up and responds when the target replies.

Results by channel

Every channel, one risk profile per person.

Livvy spots the gap, like admins who report email but read a code back on the phone, and proposes the follow-up for a person to approve.

Teachable moments

Coaching at the moment of the slip.

The exact message beside what they should have noticed. Credential pages never store what people type.

Closes the loop

Email, then voice, then the right next step.

Playbooks chain the channels and branch on the result: remediation training for the people who fell for it, a thank-you for the people who didn’t. Every result feeds the Human Risk Index.

A playbook in the Living Security Platform: a manual trigger for the entire population runs a phishing simulation, then a vishing simulation, then checks the results and branches to remediation training by default or a congratulations nudge by email when the condition is met.

A real playbook: an email simulation, then a voice simulation, then a branch on the results.

Questions

Social engineering defense, answered.

What is social engineering defense?

Social engineering defense prepares people for attacks that trick them instead of breaking in: phishing email, QR codes, text messages, phone calls and calendar invites. Living Security simulates each channel the way attackers use it, coaches people the moment they slip, and aims the next test at the people attackers are most likely to target.

Which channels does Living Security simulate?

Email, QR code, SMS, voice and calendar. Email, QR code and calendar simulations come with Living Security Phishing; in calendar phishing, an invite leads to a Microsoft Teams meeting link with a voice deepfake simulation your team designs. SMS Phishing and Voice Phishing (Vishing) are conversational: two-way texts and an AI caller that respond to what the employee says.

Can one attack run across several channels?

Yes. Multi-channel campaigns follow one pretext across email, text and voice, such as an email from the CFO’s office, a text two hours later and a call the next morning. Each person gets one timeline and one question: did they verify the request?

What happens when someone falls for a simulation?

They see a teachable moment: the exact message beside the cues they missed, or after a call, the warning signs and safe next steps. A playbook can assign a two-minute module and a harder follow-up, and the result feeds the person’s risk profile.

Are vishing and SMS simulations safe?

Yes. Voice and SMS keep the result only, refused, reported or objective met, and never a transcript. Credential pages never store what people type, and a report of a real threat still goes to your SOC.

How do you measure success?

By behavior, beyond clicks: report rate, time-to-report, report-before-click and the risk trend for each person and cohort, across every channel in one risk profile.

Attackers use every channel.Test every one.

See email, QR, SMS, voice and calendar simulations aimed by risk, with the results in one risk profile.

Take the call Book a demo