RFP + vendor evaluation kit
Tell true HRM from enhanced awareness training.
Not every vendor claiming Human Risk Management runs behavioral risk intelligence. Run a rigorous, objective RFP that scores what reduces exposure, not content features.
Named Leader in the Forrester Wave™: Human Risk Management Solutions, Q3 2024.
Used by security teams at Unilever, Merck, Ford and Northwestern Mutual.
Security teams at
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The five must-haves
Mark these mandatoryin any HRM RFP.
An HRM platform without the right architecture can't deliver measurable risk reduction, no matter how good the content library looks.
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AI-native architecture
Behavioral intelligence, not analytics layered on training.
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Behavioral signal coverage
Validated signals across identity, endpoint, email, DLP and collaboration tools.
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Exposure duration analytics
Measure time in a risky state, not just event counts.
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Automated intervention engine
Continuous, risk-triggered actions without manual assignment.
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Parallel deployment
Run alongside existing SAT and phishing vendors during the transition.
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A defensible, criteria-driven process
- Structure the RFP around measurable exposure reduction
- Weighted scoring across issuance, demos and POC
- Keep discipline when vendors pivot to marketing narratives
- Align procurement, security and risk before you go to market
How do you tell the difference?
Most RFPs score the library.Few ask for proof of risk reduction.
Most vendor RFPs still score on
- Content library size
- Phishing template variety
Few can prove
- 01Time users spend in elevated risk states
- 02Individual, cohort and organizational exposure reduction
- 03Cross-tool telemetry beyond phishing simulations
- 04AI-native behavioral modeling with dynamic recalibration
This kit gives you the rubric to tell the difference.
A Leader in Human Risk Management
"Living Security punches above its weight to drive HRM adoption. Its vision clearly states how HRM works with adjacent security categories, receiving risk data and providing actionable insight."
Keep building the case
The rest of the toolkit.
Full toolkit
HRM Purchasing Toolkit
All five parts, from strategic framework to EU consultation template.
Get it
Executive business case
A CFO-ready business case for HRM
ROI and loss-exposure modeling, and board-level reporting narratives.
Get it
Buyer's guide
HRM Buyer's Guide
The three areas every robust HRM platform must get right.
Get itStop paying HRM pricesfor repackaged training.
Get the kit, then hold every vendor to it, including us.
