Platform

Unify HRM Overview

Platform

Capabilities

Identify: Human Risk Operations Center (HROC)
Dashboards

Power Insights

Benchmarks

Protect: Action Plans
Nudges: Communications & Employee Scorecards

Training: Risk Based SAT and Phishing

Orchestration: Policy Playbooks

Report: Human Risk Index (HRI)
Employee Scorecards

Manager Reporting

Board and Executive Reporting

Bundles

Unify Go
Start your journey to HRM here.

Monitor risk by:

Security Training Compliance

Phishing and Email

Unify Enterprise
Covers risk in Unify Go and adds:

Malware & Ransomware

Data Loss

Account Takeover

Featured Resources

Living Security Blog
What is Attack Surface Management?
link

Living Security Blog
Why Your Team Should Have A Business Continuity Plan
link
Solutions

Solutions Overview

Solutions

By Role

CISO
Provides CISO’s, executives, and boards a complete picture and prioritization of workforce risk by type, department, location, and more.
link

Security Awareness Team
Go beyond training completion and phishing click rates and proactively safeguard your organization from human-induced security incidents.
link

GRC
Identify, resolve and track commonly violated policies with granular accuracy to lower risk and improve workforce compliance.
link

SOC/IR
Unleash the true potential of your human firewall with data-driven insights and action plans that curb threats before they become incidents.
link

By Risk

Training Compliance
Monitor training compliance status for users and segments across the enterprise.
link

Phishing & Email
Identify the users most and least at risk to social engineering attacks and protect them.
link

Malware & Ransomware
Proactively protect users from malware including viruses, worms, Trojan viruses, spyware, adware, and ransomware.
link

Data Loss
Pinpoint when data is at risk of leaving your controlled environment through unauthorized access or malicious intent.
link

Identity Threats
Get visibility into the most susceptible users for account compromise and mitigate their risk.
link
Products

Products

Products Overview
Transform how your organization approaches Security Awareness and Training by shifting to a proactive HRM approach that creates a strong culture of security.

Living Security Blog
What is Attack Surface Management?
link

Unify Human Risk Management
Establish a proactive security loop.
Security Awareness Training
Interactive compliance training for modern threats.
CyberEscape Rooms
Put your team in the center of security scenarios
Cybersecurity Awareness Month
Create a cyber vigilant workforce in October
Cybersecurity Engagement Training Go beyond compliance training Phishing
Stop social engineering attacks in their tracks with realistic simulations and training
across phishing, vishing, smishing, and more.
HRM

HRM

Human Risk Management: Proactive Security
Human Risk Management (HRM) is the process of identifying, assessing, and mitigating risks associated with human behavior in relation to an employee's use of technology.
HRM Maturity Model
How far is your company along the path to true proactive security?

Living Security Blog
What is Attack Surface Management?
link
Resources

Resources

Resources
Level up on Human Risk Management with a comprehensive collection of webcasts, whitepapers, ebooks, and more.
Blog
Access hundreds of informative blogs with deep dives and best practices relating to the full array of cybersecurity risks we face.
Webinars
Watch dozens of webinars tackling some of cybersecurity’s biggest challenges featuring thought leaders from leading organizations.
Case Studies
See how a variety of organizations utilize Living Security’s HRM Platform, Training, and Phishing to reduce risk with proactive defense.

Partners
Human Risk Management Powered by Partners.
Technology Alliance Program
Extend the value of your offering with HRM.
Partner Support
Unlock your potential with our partner hub.

Living Security Community Share HRM best practices Newsroom Read the latest news on Living Security. Support
The more you know, the more you grow.
Why Living Security
Establish a proactive security loop.
Start Now

March 9, 2022

How Top CISOs Are Creating Long-Lasting Behavior Change

Chief information security officers (CISOs) have the difficult job of overseeing an organization’s entire cybersecurity posture, but the top CISOs are creating long lasting behavior change in security culture. These leaders are doing something a little different to achieve long-term cybersecurity improvements. Here are five things top CISOs do to impact human behavior in their organizations:

1. Go Beyond Security Training and Vulnerability Scanning Alone

There are fundamental practices most CISOs incorporate into their company’s security program. Sure, you can expect to run the initiative—maybe to even hire a security awareness program owner to manage a security awareness training program for employees. You can also expect to run quarterly vulnerability scans and an annual penetration test.

But the most successful CISOs know that these practices alone aren’t enough. You'll move beyond the standard expectations of the role and dive deeper into understanding their employees’ risk behaviors. After all, according to the 2021 Verizon Data Breach Investigation Report, human error is the cause of over 90% of data breaches and is one of the fastest-growing causes of breaches. A self-aware CISO will realize there are ways to empower users to prevent these breaches from ever happening. You’ll also diligently measure their program’s success and modify it as opportunities for improvement arise.

2. Don’t Use Fear Tactics, Make Learning Fun

Cybersecurity professionals sometimes struggle with making security awareness and training “fun.” Since cyberattacks and breaches are serious, it can feel inappropriate to make light of this subject matter. However, fear tactics are seldom successful for long-term security results. No one likes being shamed for what they do wrong. Chastising employees for making mistakes while learning about cybersecurity can ultimately deter them from caring about your company’s protection—the complete opposite of your intent.

Luckily, there are ways to make learning about cybersecurity interactive and engaging, such as incorporating experiential learning into your awareness training. Professional security awareness games, active online escape rooms, and other gamified learning experiences help your teams retain what they learned and motivate human behavior change.

3. Reinforce Awareness Training

Top CISOs not only make learning about cybersecurity more fun, you also actively reward and recognize employees who participate in the programs to drive engagement and positive behaviors. The more your teams feel their hard work is being noticed, the greater the chance they’ll continue to practice what they’ve learned.

You can only reinforce these successes if you’re tracking your security initiative’s progress to understand where your team is excelling and where they need additional support. For instance, if your data shows that only half of a department is complying with your new mandatory multi-factor authentication policy, you can use this knowledge to investigate. You may dig deeper and learn why the policy isn’t enforced and add training that underscores its importance, or change your approach to mitigating security risks if that one tactic isn’t widely accepted.

4. Target Messaging to Individual Leaders

Different teams need different security awareness education. A social engineer may target your finance department much differently than they would your marketing team, for example. While it’s your job to curate your training programs that are appropriate to the audience, you need the help of department leaders to gain their teams’ buy-in for your initiatives. They are, after all, the ones who will relay your objectives to their teams and remind their employees to complete their training on time.

That’s why it’s so important for CISOs to show managers why you developed the program for their department specifically and to equip these leaders with the tools they need to successfully support their team. Remember, leadership and employees are busy with their own workloads; your security initiative is just another assignment for them. You can effectively communicate to management about your program by framing the program around things they actually care about, not your personal IT goals alone. Your program’s success is determined largely by your ability to communicate to leaders what’s in it for them in non-technical language to earn their support.

5. Make Clear Connections Between Security Plans and Business Objectives

In addition to knowing how to frame your security initiative to department heads to earn their buy-in, you need to know how to talk to the C-suite about your program’s value. The executives want to see the ROI of your security efforts in metrics that they care about, like business continuation and how your work directly relates to operations.

In order to sell the business value, you’ll want to root your subjective metrics like compliance, phishing, passwords, etc., within foundational metrics the execs care about like business enablement, risk metrics, human behavioral change, and more. Learn more about this modern approach to selling your security initiatives’ value to the C-suite here.

How are you thinking about cybersecurity in 2022?

Are you following all these practices for enabling long-lasting security behavior change? If not, it’s the perfect time to get started.

Discover other ways you can create long-lasting behavior change by downloading our free guide today.