In this candid conversation, Living Security's customer success team shares what it really takes to move from vision to execution inside organizations.
Michelle Lindley is an expert in human risk management and security awareness, focused on turning training into measurable behavior change. Prior to joining Living Security as a Sr. Client Success Manager, she led global initiatives, developed security awareness frameworks, and helped organizations improve vigilance and reduce risk.
With a background spanning from security engagement to client success, Nick Marchiselli brings deep expertise in helping organizations strengthen their human security posture. Nick has developed a passion for helping his clients build a more secure workforce by proactively mitigating risk. Since joining Living Security in 2022, Nick has progressed to Head of Client Success Strategy, where he combines strategic insight with a people-first approach to cybersecurity.
Blending creativity with technical precision, Elise Peterson brings a unique perspective to customer success at Living Security. After starting as a Client Onboarding Specialist and advancing to Manager of Onboarding Services, Elise now serves as a Customer Success Manager, helping clients maximize value and impact through innovative Human Risk Management solutions.
As a strategic partner in the rapidly evolving world of AI and human risk management, Amber Quinn bridges the gap between traditional compliance focused cybersecurity awareness and the current threat landscape. As a Sr. Customer Success Manager at Living Security, Amber works with large enterprises of varying levels of HRM maturity to ultimately drive an increase in risk management.