Human Risk Management
Maturity Model

The Human Risk Management Maturity Model is a strategic framework designed to help organizations evolve from basic security awareness to a proactive, data-driven discipline. It provides a roadmap for identifying and reducing cyber risk created by the decisions of both humans and AI agents in a blended workforce.

The model evaluates organizational progress across three core dimensions:

Culture: Managing human and agentic behavior through leadership alignment and workforce engagement.
Technology: Leveraging AI-native platforms and deep ecosystem integrations for continuous visibility and control.
Process: Moving from reactive, "one-size-fits-all" training to predictive risk management and outcome-based metrics.

A new paradigm: Manage risk where it now lives

Cyber risk is no longer confined to systems and networks, it lives in decisions made by people and increasingly by the AI agents acting on their behalf. The Human Risk Management Maturity Model provides security teams a clear path to evolve beyond awareness into measurable, intelligence-driven risk reduction. Built with input from industry leaders and practitioners, the model helps organizations gain visibility into human and agentic risk, take targeted action where it matters most, and build a workforce that actively reduces exposure over time.

Measuring your journey to true HRM

Engagement is mandate-driven and focused on broad compliance activities.

Training and controls are static, delivered the same way to everyone, with little visibility into actual human risk or behavior change. This stage establishes baseline coverage but does not yet reduce risk in a measurable way.

Organizations begin to measure human risk using basic signals and events.

AI is used to surface patterns and prioritize focus areas, while response remains mostly manual and reactive. Programs move beyond awareness toward targeted interventions, but scale and consistency are limited.

Human risk is actively managed across roles and behaviors.

AI powers personalized training and coaching, while early agents assist with triggering and coordinating remediation under human oversight. Risk data is standardized, repeatable, and increasingly used to inform security and business decisions.

Agentic AI automates the majority of risk response actions, from tailored coaching to policy reinforcement, with humans approving outcomes rather than executing tasks.

Human risk is continuously assessed and reduced in near real time. Insights are translated into board-ready reporting that clearly ties human risk reduction to business impact.

Human risk management is fully integrated into the organization’s security and operational fabric.

Autonomous agents continuously learn, adapt, and optimize interventions across the enterprise, aligning human behavior with evolving threats and business priorities. Security operates as a strategic partner, using predictive insight to prevent risk before it materializes.

The Human Risk Management Approach Drives Change

A mature Human Risk Management program gives security teams continuous visibility into human risk and the ability to act before behaviors escalate into security events. AI and agents help identify patterns, prioritize risk, and deliver personalized guidance at the moment it matters most. As programs mature, responses become faster, more targeted, and increasingly automated under human oversight, while reporting evolves into clear, board-ready insight tied to business impact. By quantifying human risk across the organization, policies and controls are continuously refined based on real behavior, not assumptions.

How to Mature a Program

Compliance is an important starting point, but compliance alone does not meaningfully reduce risk. Training completion and engagement are not the end goal. Changing behavior is. Maturing from traditional awareness programs to Human Risk Management requires a shift toward measurement, personalization, and adaptive response powered by AI. This e-book outlines the stages of that journey and the steps required to progress, regardless of where an organization begins.

security posture—not just training engagement or completion.

This requires a new approach and an evolution from today’s security awareness methodology to a Human Risk Management approach. This e-book shares the steps required to take this journey, no matter where you start. Read it now!

Human Risk Management
starts with Living Security

Living Security’s AI-native Human Risk Management platform goes beyond traditional Security Awareness Training and phishing simulations by integrating natively with dozens of leading security tools. Unify illuminates human risk across modern attack vectors, including phishing, malware, data loss, and identity-based threats, turning fragmented signals into a unified view of human risk.

Within seconds, security teams gain an outcome oriented view of risk that drives individualized coaching, policy reinforcement, or automated response directly within the platform. As programs mature, AI and agentic workflows help scale these actions with human oversight, reducing human led risk and enabling a consistent, cyber aware culture across every department and role.

Explore Living Security's HRM Platform

Serving customers across industries

Compare Living Security

Many organizations rely on Security Awareness Training (SAT) and phishing simulations – valuable tools, but limited in scope. Here's where Living Security steps in.

Living Security's AI-native HRM platform moves beyond traditional training, offering a data-driven approach to reduce human-led risk and build a culture of cybersecurity awareness. Let's explore how Living Security compares to other solutions on the market.

Integrations in to Enterprise Security Tech Stack (Ecosystem Agnostic)

100% objective, data driven insights in to Human Risk

Human Risk Visibility Beyond Email Phishing (Identity, Malware, Data Loss etc.)

Risk Based Interventions with Training Nudges and Policy Change etc.

Slack and Microsoft Teams Integration for Communications

Manager and Employee Scorecards

Comprehensive and Engaging Video Content Library (Compliance + )

Monthly Campaign in a Box (New monthly content + Marketing material)

Cybersecurity Escape Rooms

Phishing Simulations

Phishing Detection and Response (Orchestration)

Integrations in to Enterprise Security Tech Stack (Ecosystem Agnostic)

100% objective, data driven insights in to Human Risk

Human Risk Visibility Beyond Email Phishing (Identity, Malware, Data Loss etc.)

Risk Based Interventions with Training Nudges and Policy Change etc.

Slack and Microsoft Teams Integration for Communications

Manager and Employee Scorecards

Comprehensive and Engaging Video Content Library (Compliance + )

Monthly Campaign in a Box (New monthly content + Marketing material)

Cybersecurity Escape Rooms

Phishing Simulations

Phishing Detection and Response (Orchestration)

Integrations in to Enterprise Security Tech Stack (Ecosystem Agnostic)

100% objective, data driven insights in to Human Risk

Human Risk Visibility Beyond Email Phishing (Identity, Malware, Data Loss etc.)

Risk Based Interventions with Training Nudges and Policy Change etc.

Slack and Microsoft Teams Integration for Communications

Manager and Employee Scorecards

Comprehensive and Engaging Video Content Library (Compliance + )

Monthly Campaign in a Box (New monthly content + Marketing material)

Cybersecurity Escape Rooms

Phishing Simulations

Phishing Detection and Response (Orchestration)

Register now for HRMCon 2026!

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Human Risk Management
Maturity Model

A new paradigm: Manage risk where it now lives

Measuring your journey to true HRM

Engagement is mandate-driven and focused on broad compliance activities.

Organizations begin to measure human risk using basic signals and events.

Human risk is actively managed across roles and behaviors.

Agentic AI automates the majority of risk response actions, from tailored coaching to policy reinforcement, with humans approving outcomes rather than executing tasks.

Human risk management is fully integrated into the organization’s security and operational fabric.

The Human Risk Management Approach Drives Change

How to Mature a Program

Human Risk Management
starts with Living Security

Serving customers across industries

Compare Living Security

Human Risk Management Maturity Model

A new paradigm: Manage risk where it now lives

Measuring your journey to true HRM

Engagement is mandate-driven and focused on broad compliance activities.

Organizations begin to measure human risk using basic signals and events.

Human risk is actively managed across roles and behaviors.

Agentic AI automates the majority of risk response actions, from tailored coaching to policy reinforcement, with humans approving outcomes rather than executing tasks.

Human risk management is fully integrated into the organization’s security and operational fabric.

The Human Risk Management Approach Drives Change

How to Mature a Program

Human Risk Managementstarts with Living Security

Serving customers across industries

Compare Living Security

Human Risk Management
Maturity Model

Human Risk Management
starts with Living Security