5 Best PhishNotify for Outlook 365 Tools

Choosing the best PhishNotify for Outlook 365 is about more than just user convenience; it’s about data. Every reported phish is a valuable signal, but it only tells part of the story. A standalone reporting tool can’t tell you if the user has privileged access or if they are being actively targeted by threat actors. Living Security, a leader in Human Risk Management (HRM), addresses this by correlating reporting data with hundreds of other signals across employee behavior, identity systems, and real-time threat intelligence. This integrated approach provides a complete, contextualized view of human risk, allowing you to predict and prevent incidents rather than just reacting to them after they happen.

Key Takeaways

• Turn employees into a security asset: A PhishNotify tool is your first step in transforming the workforce from a potential liability into an active defense layer. Each report provides crucial behavioral data that feeds into a larger risk management strategy.
• Drive adoption through simplicity and feedback: A reporting tool is useless if no one uses it. Ensure success with a simple, one-click process that works on all devices and provides immediate feedback, which turns reporting into a continuous training opportunity.
• Evolve from reporting to prediction: A reporting button is a reactive tool. To truly reduce risk, you must integrate that reporting data into a Human Risk Management (HRM) platform. Correlating behavior with identity and threat data allows you to predict and prevent incidents, not just respond to them.

What is PhishNotify for Outlook 365?

A PhishNotify tool is an essential add-in for Outlook 365 that empowers your employees to become an active part of your security defense. At its core, it’s a simple button that allows users to report suspicious emails directly from their inbox with a single click. Instead of forwarding a questionable email, which carries its own risks, or just deleting it, employees can flag it for your security teams to analyze safely. This process transforms your entire workforce into a human threat detection network, providing your SOC and IR teams with real-time intelligence on active phishing campaigns targeting your organization.

While many vendors offer a version of this tool, its real value comes from how it integrates into a broader security strategy. Reporting a phish is a critical reactive measure, but the data it generates is even more powerful when used proactively. By analyzing who reports, what they report, and who falls for simulated phishes, you can begin to build a clearer picture of your organization's human risk. This data is a foundational element for a mature security program, moving beyond basic awareness and toward targeted, data-driven interventions. Effective phishing simulations and reporting tools work together to measure and reduce risk.

How it Works as an Outlook Add-In

The elegance of a PhishNotify add-in is its simplicity and seamless integration. Once deployed by an administrator through the Office 365 admin center, the reporting button appears consistently across the user’s Outlook environment. It works on Outlook for Windows and Mac, on the web, and even in the mobile app for iOS and Android. This universal access is critical for today's distributed workforce, ensuring employees can report threats from any device, anywhere. When a user clicks the button, the tool automatically forwards the suspicious email and its headers to a designated security mailbox for investigation, then removes the message from the user’s inbox to prevent accidental clicks.

Why Phishing Reporting Matters for Your Security Strategy

Phishing reporting is the bridge between security awareness and security action. It strengthens your defenses by creating a simple, direct channel for employees to contribute to the security of the entire organization. This user-generated threat data is invaluable, giving your security teams early warnings of targeted attacks and helping them identify patterns that automated filters might miss. According to industry research, organizations that combine reporting tools with security awareness training see a significant reduction in risk. In fact, some reports show risk can drop by over 40% in just 90 days. This proves that an engaged workforce is one of your best defenses, making phishing reporting a cornerstone of any effective Human Risk Management program.

How to Set Up PhishNotify in Outlook 365

Setting up a phishing notification tool in Outlook 365 is a foundational step toward building a more resilient security culture. The process is designed for central administration, allowing security teams to efficiently roll out the tool across the entire organization without requiring action from every employee. By making it easy for users to report suspicious emails, you start collecting the crucial behavioral data needed to understand and act on human risk. This initial data collection is the first step in a mature security program, moving from basic awareness to a proactive posture.

Modern phishing simulations and reporting tools are built for seamless integration with enterprise environments like Microsoft 365. The goal is to make deployment quick so you can focus on what matters: analyzing reporting data, identifying trends, and reducing risk. The setup generally involves an administrator deploying an add-in from a central console, which then populates in each user’s Outlook client across their devices. This centralized approach ensures consistency and control, which are essential for managing security at scale.

Install Through the Office 365 Admin Center

To begin, an administrator with the appropriate permissions can install the PhishNotify add-in directly from the Office 365 Admin Center. The process typically starts with obtaining the tool’s XML add-on file from the provider. From there, you will navigate to the ‘Settings’ section of the admin center and select either ‘Integrated Apps’ or ‘Add-ins.’

Here, you can upload the manifest file to add the tool to your organization’s app catalog. This method gives you a single point of management for the add-in, ensuring that you are deploying a verified and approved tool. Centralized installation prevents employees from installing unapproved or varied versions of the add-in, maintaining a standard security configuration across your environment.

Deploy Across Your Organization

Once the add-in is installed in the admin center, you have granular control over its deployment. A key benefit is the cross-platform compatibility; a single deployment works for Outlook on Windows and Mac, Outlook on the web, and the Outlook mobile apps for iOS and Android. This ensures a consistent user experience no matter how your employees access their email.

During deployment, you can specify which users receive the add-in. You can choose to make it available to everyone, assign it to specific user groups, or deploy it to individual users. This flexibility allows for phased rollouts or targeted deployments based on risk profiles. Properly managing deployment is a core part of an effective Human Risk Management (HRM) strategy, as it ensures the right tools are in the hands of the right people.

Set Up on Desktop vs. Mobile

For employees, the PhishNotify button will appear automatically in their Outlook interface once deployed by an admin. On desktop and web clients, the button is typically added to the main ribbon in the toolbar, making it visible and accessible with one click. The experience is designed to be intuitive, removing any friction that might stop an employee from reporting a suspicious email.

On mobile devices, the process is just as simple. Within the Outlook mobile app, users can find the reporting button by opening an email and tapping the ‘More actions’ menu, often represented by three dots. The add-in will be listed among other actions like ‘Reply’ or ‘Forward.’ This consistent, multi-device availability is critical for capturing reports from an increasingly mobile workforce and ensuring your security program keeps pace.

Key Features of PhishNotify

While different providers offer their own versions of a phishing reporting button, the most effective tools share a core set of features designed to make reporting simple for employees and actionable for security teams. The primary goal is to reduce the friction between seeing a suspicious email and reporting it. By making this process seamless, you turn your entire workforce into a real-time threat detection network, feeding valuable intelligence back into your security operations.

A good PhishNotify tool is not just a button; it is the start of a critical workflow. When an employee reports an email, the tool should automatically forward the message with its full headers to a designated security mailbox. This gives your SOC or IR team the technical details they need to investigate, triage, and respond to potential threats quickly. The best solutions integrate this reporting data directly into a larger platform, correlating it with other risk signals to provide a more complete picture. This transforms a simple click into a powerful data point for your phishing simulations and overall risk management strategy.

Report Phishing with One Click

The most fundamental feature of any PhishNotify tool is its simplicity. Employees should not have to remember a complex process or navigate multiple menus to report a suspicious email. A single, clearly labeled button within their Outlook interface is the most effective approach. This one-click action instantly removes the email from the user's inbox and sends it to the security team for analysis. This ease of use is critical for driving adoption. When reporting is effortless, employees are far more likely to participate, providing your team with a constant stream of valuable, real-world threat intelligence that would otherwise go unseen.

Works Across All Platforms

Your employees work everywhere, and your security tools need to be there with them. A modern phishing reporting add-in must function consistently across all the platforms your team uses. This includes the Outlook desktop client for both Windows and Mac, the Outlook web app for browser-based access, and the Outlook mobile apps for iOS and Android. Ensuring this cross-platform compatibility means your security posture remains strong, regardless of how or where your employees access their email. It guarantees that every team member has the ability to report threats, supporting a secure and flexible work environment for your entire distributed workforce.

Report from Shared Mailboxes

Threat actors do not just target individual employees; they often go after shared mailboxes like info@, support@, or billing@. These accounts are valuable targets because they are accessed by multiple people and often receive sensitive information. An effective PhishNotify tool allows employees to report suspicious emails directly from these shared or delegated mailboxes. This capability is essential for closing a common security gap. It ensures that threats sent to group accounts are identified and handled just as efficiently as those sent to personal inboxes, protecting critical business functions from compromise.

Integrate Instant Feedback and Training

Reporting a phish should not feel like sending a message into the void. The best tools close the loop by providing immediate, automated feedback to the employee. When a user correctly reports a simulated phishing email, the system can instantly congratulate them, reinforcing positive behavior. If they report a benign email, it can gently inform them. This instant feedback loop is a powerful teaching moment. It transforms the simple act of reporting into an opportunity for continuous security awareness and training, helping to build a more resilient and security-conscious culture one click at a time.

What are the Limitations of PhishNotify?

While a phishing report button is a great first step, it’s important to understand its limitations. These tools are fundamentally reactive, relying on an employee to spot and report a threat after it has already landed in their inbox. This approach can leave significant gaps in your security posture, creating blind spots and overwhelming your security teams with low-value alerts. For example, a reported phish only tells you that a threat made it past your technical controls and that one person noticed it. It doesn't tell you who else received it, who might have clicked it, or why that person was targeted in the first place.

Understanding these shortcomings is the first step toward building a more proactive and resilient security strategy. A truly effective program moves beyond simple reporting to address the root causes of human risk. Instead of just reacting to individual reports, a modern approach helps you see the patterns behind them. It connects the dots between who gets phished, their access levels, and their security behaviors to identify your most significant points of risk before an incident occurs. Let's look at a few key limitations of standalone reporting tools that highlight the need for this deeper level of insight.

Folder Restrictions (Junk and Deleted Items)

Many phishing reporting tools come with a significant operational constraint: they don't allow users to report emails from their junk or deleted items folders. While this might seem like a minor issue, it creates a critical visibility gap. Email filters aren't perfect, and sophisticated phishing emails can sometimes be misclassified as spam. When a curious employee finds a suspicious email in their junk folder, they have no simple way to report it. This prevents your security team from analyzing a potentially malicious email and gathering threat intelligence that could protect the rest of the organization. It’s a technical blind spot that underscores the need for a more comprehensive threat detection system.

Dependency on Microsoft Accounts

Another practical limitation is that most PhishNotify add-ins are built exclusively for Microsoft 365 environments. If your organization uses an older, on-premise Exchange server or a different email provider, you may find that these tools are simply not compatible with your infrastructure. This dependency can be a major roadblock for enterprises with complex or hybrid IT environments. Forcing a tool that doesn't fit your tech stack can lead to deployment headaches and an inconsistent user experience. True security should integrate seamlessly into your existing workflows, not dictate them. This is why a flexible platform that works across your entire ecosystem is essential for managing risk effectively.

Handling False Positives and Adoption Gaps

Perhaps the biggest challenge with phishing report buttons is managing user behavior. Many employees struggle to distinguish between spam and a genuine phishing attempt, leading them to report everything that looks like junk mail. This floods your security operations center (SOC) with false positives, burying your analysts in low-priority alerts and distracting them from credible threats. On the other end of the spectrum, some employees never use the button at all, leaving you unaware of the risks they face. A simple button provides data, but it lacks context. An effective Human Risk Management program correlates reporting data with other signals across behavior, identity, and threats to build a complete picture and drive targeted, effective interventions.

Comparing the Top Phishing Notification Tools

Choosing the right phishing notification tool is a critical step in strengthening your security posture. While many solutions offer a simple "report" button for Outlook, they differ significantly in their approach to employee engagement, data analysis, and integration with your broader security stack. Understanding these differences helps you select a tool that not only simplifies reporting but also contributes to a more resilient, security-conscious culture. Let's look at how some of the top options compare, from dedicated reporting buttons to comprehensive risk management platforms.

Living Security Phishing Simulations

Living Security, a leader in Human Risk Management (HRM), moves beyond simple reporting to provide a complete solution for measuring and reducing human risk. The platform’s phishing simulations are designed to train employees effectively, but its real power comes from integrating that data with other signals. By correlating phishing performance with data across identity, behavior, and threat intelligence systems, Living Security helps you understand the full context of risk. This allows you to predict which employees are most likely to cause an incident and deliver targeted, preventative actions, transforming your program from reactive reporting to proactive risk management.

KillPhish

KillPhish is a dedicated phishing reporting tool built for Outlook, Microsoft 365, and Google Workspace. Its primary function is to give employees a fast and simple way to flag suspicious emails for your security team to review. When a user reports an email, the tool can provide an immediate explanation of why the message might be dangerous, offering a quick learning moment. This focus on straightforward reporting and instant feedback helps streamline the process for both end-users and the security teams who analyze these submissions, making it a solid choice for organizations prioritizing ease of use and rapid response.

KnowBe4 Phish Alert Button

KnowBe4’s Phish Alert Button (PAB) is a popular add-in that enables employees to report potential phishing emails with a single click. The tool is designed for simplicity, removing friction from the reporting process and encouraging more employees to participate. When a user clicks the button, the email is forwarded to your security team for analysis, helping to improve your organization's threat detection capabilities. The Phish Alert Button integrates directly into the email client, making it an accessible and user-friendly option for companies focused on increasing the volume of reported threats and building a basic reporting habit.

Microsoft's Native Reporting Feature

For organizations heavily invested in the Microsoft ecosystem, the native "Report Message" feature in Outlook is a convenient, built-in option. This tool can be enabled by an administrator and allows users to report emails as junk, phishing, or not junk. It integrates with Microsoft Defender for Office 365 and its Attack Simulation Training, providing feedback to users if they correctly identify a simulated phish. While it may lack the advanced analytics of third-party platforms, its seamless native integration makes it an easy-to-deploy first line of defense for reporting suspicious messages.

How the Top Phishing Tools Compare

Choosing the right phishing notification tool involves more than just adding a button to your employees' inboxes. The best solutions integrate smoothly into your existing environment, provide actionable feedback to users, and deliver powerful analytics to your security team. While many tools look similar on the surface, their capabilities can vary widely. Evaluating them based on deployment, user engagement, analytics, and pricing will help you find the best fit for your organization's security goals.

Deployment and Platform Compatibility

A phishing reporting tool is only effective if it works where your employees do. Most modern tools are designed as simple add-ins for major email clients. For example, many solutions offer compatibility with both Outlook and Google Workspace, allowing users to report suspicious messages from their desktop or web-based email. Some tools, like Microsoft's native feature, are built directly into the ecosystem. When evaluating options, consider how easily the tool can be deployed across your entire organization and whether it supports all the platforms your team uses, including mobile devices and collaboration apps like Microsoft Teams. A seamless phishing simulation and reporting experience is key to adoption.

Feedback, Engagement, and Training

What happens after an employee clicks "report" is a critical moment for reinforcing secure habits. Basic tools may simply forward the email for analysis, leaving the employee wondering if they did the right thing. More advanced platforms provide immediate, automated feedback, confirming whether the email was a simulated phish or a real threat. The best solutions use this opportunity to deliver contextual micro-training. For instance, if an employee reports a simulated phish correctly, they receive positive reinforcement. This approach, central to effective security awareness and training, transforms reporting from a passive task into an active learning experience that measurably changes behavior.

Analytics and Workflow Integration

For security teams, a reporting button should be the start of an efficient incident response workflow, not the end. Look for tools that integrate with your security operations. Some platforms allow you to create custom user roles and automatically route reported emails to a dedicated inbox or your SOAR platform for analysis. However, leading Human Risk Management (HRM) platforms go a step further. Instead of just analyzing the reported email, Living Security’s AI-native platform correlates the report with over 200 other signals across employee behavior, identity systems, and threat intelligence. This provides a complete picture of risk, helping you move from reacting to individual reports to proactively identifying your most at-risk users.

Comparing Pricing and Subscriptions

Pricing for phishing reporting tools can range from free add-ins to comprehensive, subscription-based platforms. Some vendors offer free trials or tiered pricing based on the number of users and features, with annual costs for large organizations often running into thousands of dollars. When comparing costs, think about the total value, not just the sticker price. A free button that simply forwards emails has a very different ROI than an integrated platform that reduces incident response time and prevents breaches. A comprehensive Human Risk Management solution provides a greater return by shifting your strategy from reactive reporting to proactive risk reduction.

How to Encourage Employees to Report Phishing

Having a phishing reporting tool is a great first step, but its value depends entirely on employee adoption. If your team doesn't use the button, it’s just taking up space in their inbox. Encouraging employees to report suspicious emails is about more than just sending out a memo; it’s about building a security culture where people feel empowered and responsible for protecting the organization. When employees actively report potential threats, they become a vital part of your defense system, providing your security team with real-time intelligence.

This active participation is a key indicator of a healthy security posture. However, reporting is just one signal. To truly understand your organization's risk landscape, you need a more comprehensive approach. The most effective strategies integrate these behavioral signals with data from identity systems and threat intelligence feeds. This is the foundation of Human Risk Management, which moves beyond reactive reporting to proactively identify and mitigate risk before an incident occurs. Let’s explore how you can build a strong reporting culture as part of this broader strategy.

Define What and When to Report

Clarity is your best friend when it comes to security procedures. Your employees are busy, and they won’t take action if they’re unsure what’s expected of them. Start by clearly defining what a suspicious email looks like and explicitly state when they should use the reporting button. Create simple, accessible guidelines that explain the purpose of the tool. For example, explain that the button is for any email that seems unusual, asks for sensitive information, or contains unexpected links or attachments.

Avoid overly technical jargon. Instead of "reporting potential vectors for malware injection," try "reporting emails that could harm your computer or our network." This simple shift in language makes the process less intimidating and more accessible to everyone, regardless of their technical expertise. When people understand the what and the when, they are far more likely to act confidently.

Make Reporting Easy

The single biggest factor in whether an employee reports a phishing email is convenience. If the process is complicated or time-consuming, they will simply delete the message and move on. A one-click reporting button integrated directly into their email client, like Outlook or Gmail, is essential. This removes friction and makes reporting a seamless part of their workflow. The goal is to make reporting a suspicious email as easy as deleting it.

This ease of use is a core feature of modern phishing simulation tools. By embedding the reporting function directly into the user's daily environment, you lower the barrier to entry. This ensures that your security team receives timely alerts, allowing them to investigate and neutralize threats faster. When reporting takes just a second, employees are more willing to do it consistently.

Use Gamification to Engage Employees

People are naturally motivated by progress and recognition. You can apply these principles to your security program by using gamification to encourage phishing reporting. Instead of treating it as a chore, turn it into an engaging activity. Provide immediate feedback when an employee correctly identifies and reports a simulated phish. This positive reinforcement helps solidify good security habits.

Consider implementing leaderboards that recognize top reporters or awarding badges for consistent participation. This friendly competition can transform your team from passive observers into active defenders. Gamified security awareness and training programs see higher engagement rates because they make learning interactive and rewarding. When employees feel a sense of accomplishment, they become more invested in the organization's overall security.

Customize the Reporting Experience

Generic, automated responses feel impersonal and can make employees wonder if their report even matters. Customizing the feedback they receive after clicking the report button is a powerful way to close the loop and reinforce learning. Tailor the pop-up message to provide immediate, useful information. For example, you can instantly confirm if the reported email was a simulated phish, a real threat, or a harmless message.

This instant feedback is a critical teaching moment. If it was a simulation, you can highlight the specific red flags they correctly identified. If it was a false positive, you can gently explain why the email was safe, helping to refine their judgment for the future. This personalized approach shows employees that their actions have a direct impact and that the security team values their contribution, fostering a stronger partnership between your team and the rest of the organization.

How to Measure Your Program's Success

Deploying a phishing reporting tool is a great first step, but its true value is revealed through data. To justify the investment and refine your strategy, you need to measure your program's impact on employee behavior and overall organizational risk. Tracking the right metrics helps you understand what’s working, identify gaps, and demonstrate clear progress to leadership. A successful program moves beyond simple participation numbers and tells a compelling story about risk reduction.

By focusing on a few key performance indicators, you can turn raw data from your reporting tool into actionable insights. These metrics not only validate your efforts but also guide your next steps, ensuring your security awareness initiatives are continuously improving and adapting to the evolving threat landscape.

Track Reporting Rates and Times

Your reporting rate is a primary indicator of a healthy security culture. This metric shows the percentage of employees who correctly identify and report a simulated or real phishing email instead of clicking on it or deleting it. A high reporting rate means your team is engaged and actively participating in the organization's defense. Most reporting tools provide this data automatically, making it easy to track progress over time.

Beyond just the rate, you should also measure the average time it takes for an employee to report a suspicious email. The faster a potential threat is reported, the quicker your security team can investigate and contain it before it spreads. Consistent phishing simulations are essential for training employees to react quickly and for gathering this crucial data.

Measure the Reduction in Successful Phishes

The ultimate goal of any phishing awareness program is to reduce the number of successful attacks. The most direct way to measure this is by tracking the click-through rate on your phishing simulations. This metric reveals the percentage of users who fall for a simulated phish by clicking a link, downloading an attachment, or entering credentials.

By running regular campaigns, you can establish a baseline click-through rate and monitor its reduction over time. Seeing this number decrease is a powerful indicator that your training is effective and that employees are becoming better at spotting threats. According to industry research, consistent training can dramatically lower risk. The 2025 Human Risk Report highlights how data-driven insights are key to understanding and mitigating these behaviors.

Monitor User Engagement and Training

Effective measurement goes beyond company-wide averages to focus on individual user engagement. Are the same people repeatedly clicking on phishing links? Are your highest-risk employees completing their assigned training modules? Answering these questions helps you identify where you need to focus your efforts, allowing for more personalized interventions.

This is where a comprehensive approach to Human Risk Management (HRM) becomes critical. Instead of just looking at reporting data in isolation, leading platforms correlate it with other key signals across employee behavior, identity systems, and real-time threats. This holistic view helps you understand the complete risk profile of an individual, enabling you to deliver targeted micro-training or policy nudges that actually change behavior and reduce risk.

Why Phishing Reporting Alone Isn't Enough

While phishing reporting buttons are a necessary component of a modern security stack, they represent a fundamentally reactive strategy. A report only happens after a threat has already bypassed your technical defenses and landed in an employee’s inbox. This approach places the burden entirely on the end user to spot and report a threat correctly every single time. It fails to address the underlying reasons why certain users are more susceptible to phishing in the first place. To truly reduce your organization's exposure, you need to shift from a reactive posture to a predictive one.

From Reactive Reporting to Predictive Human Risk Management

Moving beyond simple reporting means adopting a proactive strategy that identifies and mitigates risk before an incident occurs. This is the core principle of Human Risk Management (HRM), a framework designed to make human risk visible, measurable, and actionable. Instead of just waiting for an employee to report a suspicious email, an effective HRM program helps you understand the risk trajectories of individuals and groups within your organization. It allows your security team to predict which users are most likely to engage in risky behavior and deliver targeted interventions that build resilience, turning a reactive process into a predictive and preventative security function.

How Behavior, Identity, and Threat Data Create a Complete Picture

A predictive approach is built on a foundation of comprehensive data. Since human error is a factor in the vast majority of cyberattacks, understanding user behavior is critical. However, behavior data alone is incomplete. To get a full picture, you must correlate it with identity and threat intelligence. This means analyzing not just what users do, but also their level of access and whether they are being actively targeted by adversaries. Living Security, the leading Human Risk Management platform, integrates these three data pillars to provide a comprehensive view of human risk. This allows you to prioritize interventions for users who pose the greatest potential impact, such as those with privileged access who are also showing signs of risky behavior.

Related Articles

• Phishing Reporter Deployment for Microsoft 365
• Integrating the Microsoft Phishing Reporter Button with our Phishing Tool
• Microsoft 365 Deployment of Phishing Button
• Phishing - Why does Outlook Preview register as an Open in reporting?
• Microsoft Ribbon Phishing Reporter

Frequently Asked Questions

What is the main purpose of a phishing reporting button? The primary goal is to turn your entire workforce into a human threat detection network. It provides a simple, one-click way for employees to flag suspicious emails, giving your security team real-time intelligence on active threats. However, its deeper purpose is to generate crucial data for your security strategy. Analyzing who reports, what they report, and when they report helps you begin to measure and understand your organization's human risk.

Will employees actually use a phishing reporting tool? Yes, but only if you make it incredibly easy and engaging. A tool that integrates seamlessly into their email client on every device, from desktop to mobile, removes the friction that stops people from taking action. You can further encourage participation by providing immediate, automated feedback when they report something and using gamification to make security feel like a shared goal rather than a chore.

How can I tell if our phishing reporting program is successful? Success is measured by behavior change, not just participation. While you should track reporting rates to see if employees are engaged, the most important metric is a decrease in your phishing simulation click-through rate. This shows that employees are getting better at spotting threats. A truly successful program goes further by correlating this reporting data with other risk factors to provide a complete picture of risk reduction across the organization.

What's the biggest risk of relying only on a phishing reporting button? The biggest risk is that it keeps your security program in a purely reactive state. You are waiting for a threat to bypass your defenses and land in an inbox, hoping an employee will notice and report it. This approach doesn't explain why certain users are targeted or why they are more susceptible to falling for a phish. It leaves you reacting to individual alerts instead of proactively addressing the root causes of risk.

My team already reports phishing emails. What's the next step to improve our security? That's a great foundation. The next step is to evolve from a reactive reporting model to a predictive security strategy by adopting Human Risk Management (HRM). This involves connecting your phishing report data with other critical signals from across your organization, such as identity and access systems and real-time threat intelligence. This comprehensive view allows you to identify your highest-risk users and deliver targeted interventions to prevent incidents before they happen.