The Training Platforms Analytics reports refresh in real-time and update every time an end-user completes a piece of training. If no user has completed training for the day, the Analytics page will still run an update overnight to roll over historical data to the new day. The list below has information on whether a deactivated user will be shown in the reporting or not.
Report: Campaign Builder Participants Count
- Update Frequency - Realtime
- Deactivated Users - Not Included
Report: Participant Dashboard
- Update Frequency - Realtime
- Deactivated Users - Included
Report: Participant Dashboard Download
- Update Frequency - Realtime
- Deactivated Users - Not Included
Report: Participant Dashboard Drilldown
- Update Frequency - Realtime
- Deactivated Users - Included
Report: Training Dashboard Participant Progress
- Update Frequency - Realtime
- Deactivated Users - Not Included
Report: Campaign Dashboard
- Update Frequency - Realtime
- Deactivated Users - Included
Report: Campaign Details Report
- Update Frequency - Realtime
- Deactivated Users - Not Included
If you have any additional questions, please feel free to contact us! We're happy to help.
Learn more about Living Security Training Analytics:
Training Platform - Export and Analyze Your Reports Video Course
Training Platform - Analytics: Participant Tab Video Course