When does the Analytics Report Refresh?

The Training Platforms Analytics reports can refresh at various frequencies depending on which report you are looking at and section. Below, you can find a bulleted list of Update Frequencies for different sections of Analytics on the Training Platform. This list also has information on whether a deactivated user will be shown in the reporting or not.

Report: Campaign Builder Participants Count

  • Update Frequency - Realtime
  • Deactivated Users - Not Included

Report: Audience Count

  • Update Frequency - Realtime
  • Deactivated Users - Included

Report: Participant Dashboard

  • Update Frequency - Daily
  • Deactivated Users - Included 

Report: Participant Dashboard Download

  • Update Frequency - Daily
  • Deactivated Users - Not Included

Report: Participant Dashboard Drilldown

  • Update Frequency - Realtime
  • Deactivated Users - Included

Report: Campaign Dashboard 

  • Update Frequency - Daily
  • Deactivated Users - Included 

Report: Training Dashboard Participant Progress

  • Update Frequency - Daily
  • Deactivated Users - Not Included

 

If you have any additional questions, please feel free to reach us at help@livingsecurity.com. 


Learn more about Analytics:

Training Platform - Export and Analyze Your Reports Video Course

Training Platform - Analytics: Participant Tab Video Course

Analytics: Training