The Training Platforms Analytics reports can refresh at various frequencies depending on which report you are looking at and which section. Below, you can find a bulleted list of Update Frequencies for different sections of Analytics on the Training Platform. This list also has information on whether a deactivated user will be shown in the reporting or not.
Report: Campaign Builder Participants Count
- Update Frequency - Realtime
- Deactivated Users - Not Included
Report: Audience Count
- Update Frequency - Realtime
- Deactivated Users - Included
Report: Participant Dashboard
- Update Frequency - Daily
- Deactivated Users - Included
Report: Participant Dashboard Download
- Update Frequency - Daily
- Deactivated Users - Not Included
Report: Participant Dashboard Drilldown
- Update Frequency - Realtime
- Deactivated Users - Included
Report: Training Dashboard Participant Progress
- Update Frequency - Daily
- Deactivated Users - Not Included
Report: Campaign Dashboard
- Update Frequency - Realtime
- Deactivated Users - Included
Report: Campaign Details Report
- Update Frequency - Realtime
- Deactivated Users - Not Included
If you have any additional questions, please feel free to contact us! We're happy to help.
Learn more about Living Security Training Analytics:
Training Platform - Export and Analyze Your Reports Video Course
Training Platform - Analytics: Participant Tab Video Course