When does the Analytics Report Refresh?

The Training Platforms Analytics reports can refresh at various frequencies depending on which report you are looking at and which section. Below, you can find a bulleted list of Update Frequencies for different sections of Analytics on the Training Platform. This list also has information on whether a deactivated user will be shown in the reporting or not.

Report: Campaign Builder Participants Count

  • Update Frequency - Realtime
  • Deactivated Users - Not Included

Report: Audience Count

  • Update Frequency - Realtime
  • Deactivated Users - Included

Report: Participant Dashboard

  • Update Frequency - Daily
  • Deactivated Users - Included 

Report: Participant Dashboard Download

  • Update Frequency - Daily
  • Deactivated Users - Not Included

Report: Participant Dashboard Drilldown

  • Update Frequency - Realtime
  • Deactivated Users - Included

Report: Training Dashboard Participant Progress

  • Update Frequency - Daily
  • Deactivated Users - Not Included

Report: Campaign Dashboard 

  • Update Frequency - Realtime
  • Deactivated Users - Included 

Report: Campaign Details Report

  • Update Frequency - Realtime
  • Deactivated Users - Not Included

 

If you have any additional questions, please feel free to contact us! We're happy to help.