When do the Analytics Reports Refresh and what User Types are included?

The Training Platforms Analytics reports refresh in real-time and update every time an end-user completes a piece of training. If no user has completed training for the day, the Analytics page will still run an update overnight to roll over historical data to the new day. The list below has information on whether a deactivated user will be shown in the reporting or not.

Report: Campaign Builder Participants Count

  • Update Frequency - Realtime
  • Deactivated Users - Not Included

Report: Participant Dashboard

  • Update Frequency - Realtime
  • Deactivated Users - Included 

Report: Participant Dashboard Download

  • Update Frequency - Realtime
  • Deactivated Users - Not Included

Report: Participant Dashboard Drilldown

  • Update Frequency - Realtime
  • Deactivated Users - Included

Report: Training Dashboard Participant Progress

  • Update Frequency - Realtime
  • Deactivated Users - Not Included

Report: Campaign Dashboard 

  • Update Frequency - Realtime
  • Deactivated Users - Included 

Report: Campaign Details Report

  • Update Frequency - Realtime
  • Deactivated Users - Not Included

 

If you have any additional questions, please feel free to contact us! We're happy to help.