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Training - Microsoft Teams Integration Setup

To enable the integration between Microsoft Teams and Living Security, your organization must follow the below steps.


Azure SCIM Requirements for MS Teams Linkage

For the correct associations to be made, the below ObjectId mapping must be included in your SCIM Mapping. 
See standard mapping attributes

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Microsoft Teams Integration Setup

ℹ️ Microsoft needs to share the user's Azure Object ID with MS Teams service to install MS Teams Living Security app. For this reason, you must have either an active SCIM or SAML SSO connection via Azure to complete the install.

In the Living Security Training Tool, head to Settings > Account and scroll down to the Integrations section. Here, you will toggle on the Microsoft Teams integration. 

When you toggle the switch on, the status will change to “Pending”.

This indicates that the integration is ready to be linked and is waiting for the installation of the Living Security Training App on Microsoft Teams for your users. 

Setup a force install policy for your end users through:  https://admin.teams.microsoft.com/policies/app-setup

Setup/Testing Best Practices

  • Avoid testing apps while they are set to "Available to Everyone"

  • Prefer specific users/groups during testing

  • Use Graph-based uninstall for troubleshooting instead of the Teams UI
  • Recreate setup policies instead of reusing ones involved in failed installs

💡You also have the option to have your end-users manually install the Living Security Training MS Teams app if you do not wish to enable it for all users. The app can be found by typing in Living Security Training in the Microsoft Teams App store. 


Once the Application is installed for your users, the Living Security platform will detect this and provide a Welcome Message. A second follows shortly after when linkage is established.

The integration will now show as “Enabled” in the Training integration section. 

This indicates that the integration is ready on both the Living Security side AND the Microsoft Teams side and you can start adding Microsoft Teams notifications to your Campaigns, or send nudges through workflows.

💡You can always toggle the integration off/on at any time as needed.

Disable and Enable Integration Gif

For more assistance on using MS Teams for assignment notifications, visit MS Teams Assignment Notifications

 

If you have any additional questions, feel free to contact us