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Client Communication - Email Delivery

    Living Security sends emails from a few standard email domains. If you are not receiving expected communication from us, they are likely getting quarantined.

    Here is how you can resolve this:

    • Add the from address to your address book. Here are email addresses we typically send from:
      • info@livingsecurity.com
      • community@livingsecurity.com
      • clientsuccess@livingsecurity.com
      • noreply@livingsecurity.com
      • help@livingsecurity.com
        • Request from your IT/Email team to add our domain, livingsecurity.com, and our email tool's domain, hubspot.com, to your allowlist.

        If delivery is still blocked, request from your IT/Email team to allowlist:

        • Hubspot's email delivery IP addresses (customer newsletters and product updates):
        54.174.60.0/23
        143.244.80.0/20
        18.208.124.128/25
        158.247.16.0/20
        54.174.60.0/23
        143.244.80.0/20
        18.208.124.128/25
        54.174.59.0/24
        54.174.63.0/24
        3.93.157.0/24
        54.174.52.0/24
        139.180.17.0/24
        54.174.57.0/24
        • *NEW*  Pylon's email delivery IP addresses & subdomains (support communications)

          13.56.120.80
          13.52.31.65          		 16.146.217.176
          52.37.21.171          		 54.203.91.47
          54.69.118.15
          pm-bounces.livingsecurity.com, service.usepylon.com