Hey Cyber Pro!

Spring showers bring more flowers (and new features)! Our April update includes hearty enhancements to make your program bloom. 

This update includes...

• Unify Platform: Activities Details
• Training Platform: Notification Enhancements
  
  • Ad-hoc Custom Notifications
  • Email Delivery Log for Content Notifications
• Training Platform: Assignment Enhancements
  • Catch-up Content For Specific Date Campaigns
  • Training: Passwordless Assignments
  • Training: Unassign Training
• Training Platform: Content Feedback Graph
• Teams Platform: Scheduling Buffer Time
• Content: Campaign Templates
• Content: Campaign in a Box & Mini Box

As always, you will see in-product alerts, including links to additional support materials on how to best utilize the features.

Not sure what all of these products are? Contact your CSM to learn more!

Unify: Activities Details

Need more details about your data integrations within Unify?  New Activities views now provide details about each integration, including the date and count of each activity.  These Activities views are available on the Insights and Identities views within Unify.

Training: Notification Enhancements

Launching annual training or optional training campaigns?  These new features will help streamline your setup and administration.

Ad-hoc Custom Notifications

Now you can reach your training campaign participants outside the campaign timeline!

1. View all campaign participants in the Campaign Details page (accessible through Campaign Builder or Analytics)
2. Check off participants
3. Select the custom email you'd like to send them

TIP! Filter by Overdue status to quickly send a reminder!

Email Delivery Log for Content Notifications

It can be difficult to keep track of automated content notifications being sent to your end users, especially for Dynamic campaigns leveraging end-user specific timelines. Now you can confirm delivery of all Content Notifications:

• Assignment Notifications
• Due Date Approaching
• Past Due

Access the log on the new History tab in Notifications

Training: Assignment Enhancements

Catch-up Content For Specific Date Campaigns

New Audiences added to a Dynamic Specific Date Campaign are joining in on a calendar-based timeline. What happens to the content that was assigned prior to their drop in date? Do they need to be completed or should the new participants just move forward with everyone else?  Now, you can decide in Campaign Builder!

• Toggle on "Drop in Audience" and missed assignments will be assigned.
• Toggle off "Drop in Audience" and missed assignments will remain ignored

Passwordless Assignments

Need to assign training, but users are struggling to login?  You can now enable Passwordless Assignments and users will be able to access their training through assignment notification emails without signing in! Simply go to Campaign Settings and check off Passwordless Assignments!

How are we doing this?

We have changed the links in the notification emails to go directly to the assignment for the user receiving the notification. Passwordless Assignment functionality will only skip authentication if that link is used to access the Training Platform.

Note: Custom notifications templates created more than two months ago may have embedded links that will still require login even after enabling Passwordless Assignments. Please schedule time with Support if you are enabling Passwordless Assignments and are using custom content notifications.

Unassign Training

Whoops!  Accidentally add the wrong person to a campaign? Now, when you exclude a person from an audience tied to an active campaign, all assignments will be removed.

1. Search for their name in an Audience
2. Add them to the Exceptions list
3. Verify they are set to Always Deny

NOTE: Removing them from the audience will remove all assignment data associated to them from all active campaigns tied to that audience. This includes previously completed content.

Training: Feedback Graph

Want to know how the audience rated your training content?  A new Feedback page has been added to the Analytics section to see content ratings.  Use this feedback to improve future campaigns with content that is resonating with your audience.

Teams Platform: Scheduling Buffer Time

Adding a new session in Teams: CyberEscape Online?  You can now add a Buffer Time from 0 to 30 minutes in 5 minute increments for your session.  This will change the total time for scheduling purposes including your end users' calendar invites. The gameplay time will remain unchanged.

Content: Campaign Templates

Looking for pre-built campaign templates to quickly launch your annual training or option training program?  Look no further.  The following pre-built campaign templates are now ready for use:

• Certification for SOC2, FedRamp, OMB130, ISO, FISMA, CMMC Level 3 (in under 20 minutes)
• Certification for NIST 800-53, NIST CSF, CMMC Level 1, CMMC Level 2 (in under 20 minutes)
• Certification for Payment Card Industry PCI (in under 20 minutes)
• Monthly Optional Training (aligned to Living Security's calendar)

Grab your campaign template, add your audience, and launch your program.  Easy peasy!

🎁Campaign in a Box Delivery🎁

Passwords

Welcome to your Campaign in a Box on Passwords (Option B). This box is intended to help your team create, maintain, and optimize their passwords. We also dive into attacks like ATO, the importance of MFA, and more! For tips on how to keep accounts safe, look no further.

In this month’s box, you will find: 

• A blog post about passwords and account security. You can share a link to our website or republish this article on your own intranet.
  
  
• A campaign announcement email to send to your users about this month’s theme. Just a little introduction to kick-start the campaign! 
  
  
• Weekly email tips to keep users learning throughout the month. If you’re unable to share these via email, feel free to share them through another channel that’s more appropriate for your organization.
  
  
• Weekly chat messages that you can send via Slack, Teams, etc., to reinforce the lessons. Depending on your messaging client, you may need to save the provided GIFs to your computer to attach them to your chat messages.
  
  
• Complementary Resources. See Living Security training modules and Family First content to support this month’s topic. 

You can find all Campaigns in a Box resources in the Support Garden.

🎁Mini Campaign in a Box Delivery🎁

Cybersecurity & Finance

Welcome to your Mini Box, ‘Cybersecurity & Finance’. Your finance team works hard to protect the sensitive financial information they have access to. Help them out with some tips, tricks, best practices, and things to look out for.

You can find all Campaigns in a Box resources in the Support Garden.