Whitelisting General Information
To ensure training notifications, invitations, and other communication do not get flagged, blocked or filtered as a phishing or spam email, please whitelist our IP addresses:
All traffic for the following URLs need to be whitelisted before training is rolled out:
|app.livingsecurity.com||port 80, port 443|
|identity.livingsecurity.com||port 80, port 443|
|livingsecurity.com||port 80, port 443|
|*.livingsecurity.com||port 80, port 443|
|*.*.livingsecurity.com||port 80, port 443|
|cnd.contentful.com||port 80, port 443|
|assets.ctfassets.net||port 80, port 443|
|images.ctfasset.net||port 80, port 443|
|living-security-res.cloudinary.com||port 80, port 443|
|assets.livingsecurity.com||port 80, port 443|
This will cover the various URLs we use for videos and game play.
Why should I whitelist?
Companies often have varying limitations and restrictions across the organization. Whitelisting our domains and addresses will ensure all of your users have access for any of the training they are participating in; Platform Modules, Series, Puzzles, Teams: CyberEscape Online, etc.
Whitelisting Best Practices
Whitelisting Living Security to ensure your entire organization has access to the domains and URLs needed for any trainings or activities.
What to whitelist if you are cloud-based?
For mail server: Email header
For spam filter: Hostname or IP Address
What to whitelist if you are not cloud-based?
For mail server: Hostname OR IP Address