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Smishing Campaign Manager

The campaign manager will assist you in launching smishing campaigns. The settings Save for Later, Send Now, Schedule, Target Groups, Distribution, Scenarios or Message Settings are configured here first before launching.


- Smishing Campaign Manager
- Campaign Instances
- How to send a Smishing Campaign
- Smishing Campaign Settings
- Smishing Scenarios
- Target Audience
- SMS Settings
- Smishing Campaign Summary
- Next Steps

  

Smishing Campaign Manager

This section describes the basic functionalities of the campaign manager page, where you can find all the campaign reports from the Smishing > Campaign Manager menu.
The components of the campaign manager page are explained below:
Campaign Name
Name of the smishing campaign
Target Users
Number of target users to whom the smishing scenario was sent
Status
Current status of the smishing campaign (idle, running, completed, paused, error, canceled)
Scenarios
Represents how many scenarios has been selected for the campaign.
Method
The selected scenarios method types.
Created By
Name of the company that created the smishing campaign
Date Created
Date and time that the smishing campaign was created
Last Launch
Date and time that the smishing campaign was launched
Actions
The following options are available:
  • Preview: Click it to preview the scenarios attached to the campaign.
  • Edit: Click it to customize the campaign and relaunch.
  • Create New Instance: Click to relaunch to target groups with original campaign settings.
  • Delete: Click it to delete the campaign and reports from the platform.

  

Campaign Instances

In this section, you will find detailed information about campaign reports. To access these reports, simply click on the Instances button on the campaign manager page.
The components of the Campaign Instances page are explained below:
Schedule
The date and time the campaign will launch
Target Users
The number of scheduled target users
Status
Current status of the campaign
(idle, running, completed, paused, cancelled, error)
Date Created
The creation date of the campaign
Actions
The following options are available:
  • Launch: Launch the scheduled or save for later campaign immeditelay.
  • View Report: Access detailed reports of a campaign You can find more information about the report details here.
  • Delete: Delete the campaign report.
  • Pause: Suspend email delivery in the active campaign.
  • Resume: Resume email delivery in the paused campaign.
  • Stop: Terminate active email deliveries in the running campaign.

  

How to send a Smishing Campaign

Click on + NEW on the Smishing > Campaign Manager page to create a new smishing campaign within these simple steps:
  • Smishing Campaign Settings
  • Smishing Scenarios
  • Target Groups
  • SMS Settings
  • Campaign Summary

ℹ️ Before launching a smishing campaign, you must create a target user with users who must have phone numbers on the Company > Target Users page.

  

Campaign Settings

Select a name for the campaign, when it will be sent, and if you want this campaign to be excluded from your reports.
The components of the Campaign Settings page are explained below.
Campaign Name
The name of the campaign
Tracking Duration
Select the time period you want to keep this campaign active
Mark As Test
Check this if you wish to exclude this campaign from your reports

Smishing Scenarios

Select one scenario to send selected target users or select multiple phishing scenarios to distribute randomly.

ℹ️ If multiple scenarios are selected, each user will receive a random scenario.

Scenarios
Select scenarios to be sent to selected target users.
Type
Filter scenarios according to their method type.
Language
Filter scenarios according to their language.
Difficulty
Filter scenarios according to their difficulty level.
Training
Select a training and immediately direct users to it once they fall for a phishing campaign:
  • Click Only: The users who click the phishing link will be redirected to the training.
  • Data Submission: The users who submit their credentials will be redirected to the training.
  • MFA: The users who submit their MFA code will be redirected to the training.

Target Audience

Choose one or several recipient groups to send the selected phishing scenarios to.
Group Name
The name of the target group you wish to send the campaign to
Company Name
The name of the company that created the target group
Priority
Specify the priority information of the target user. If the priority is high, the user will get the email first.
Date Created
The date the user was created
Limit Recipients
Send this campaign to randomly selected users: Choose this option to send the phishing campaign to randomly selected users within the target group. You have the option to choose a percentage of the group or a specific number of users.
When you select a specific target group, you will see the summary table of users on the right side of the target audience page.
First Name
User’s first name
Last Name
User’s surname
Email
User’s email address
Once you have selected the target group you wish to launch the camping to, click Next.

SMS Settings

Set up the following fields correctly:
Sender Phone Number
Select the phone number from the dropdown menu that the end user will see when receiving the smishing text.
Frequency
If you have selected multiple scenarios, you can choose how often you would like to send the scenarios randomly to the selected groups.
Schedule
The date and time of the campaign launch:
 
Save for later: Check this box to send the campaign later. To send now, click on the "Now" button after opening the date and time pop-up.
 
Schedule for: Check this box to begin the campaign on a specific date.
Distribution
When you launch a smishing campaign to a large audience, this feature ensures that the emails are not blocked or quarantined by the recipient's email server. It achieves this by distributing the emails over a period of time rather than sending them all at once.
  • Send emails when the campaign starts: As the campaign begins, emails are immediately dispatched to the selected target users.
  • Send emails on defined days and hours: You can determine the specific days and times when emails will be delivered to the chosen target users.
    • Sending limit per batch: Define the quantity of emails you'd like to send to the recipients in each batch during the chosen days and times.
    • Send emails with delay every: Decide on the duration of the pause between sending each batch, whether it's in seconds, minutes, or hours.
The system will automatically determine and show you the duration required to send the campaign to the designated number of recipients based on your chosen settings.

Campaign Summary

All of the details of the smishing campaign are easily accessible on one page, along with a preview of the vishing call steps.
The components of the Campaign Summary page are explained below.
Campaign Name
The name of the campaign.
Method
The smishing scenario method selected.
Difficulty
The difficulty level of the smishing scenario.
Starting
The date and time that the vishing campaign will start distribution.
Duration
The time period this campaign will be active.
Sender Phone Number
The phone number that end users will see when receiving the smishing scenario.
Target Users
A preview of the target users selected.
Smishing Scenarios
A preview of the one or multiple smishing scenarios selected.
For multiple scenarios, click on the name of the scenario to preview the selected text message and landing page.
Click Start to launch the campaign.
Click Cancel to rescind all of the actions, then click Quit in the pop-up window. If you want to make additional edits, click Continue Editing.