Exposed/Compromised Credential Communication
This email template can be used as a starting point to communicate with your employees if your Unify Insights are showing up stating that their credentials have been exposed or compromised.
Only you know the best voice and messaging to share with your employees, but this email template can act as a starting point. Consider checking out our password infographics for editable templates that can be shared with your employees. You should also take into account and edit this based on organizational best practices related to password managers, password policies, and credential resets.
Dear [Employee Name],
Securing our digital identity is of utmost importance in today's rapidly evolving cyber threat landscape. Our security monitoring systems have detected potential instances where your credentials may have been exposed. We want to reassure you that the potential exposure of these credentials may have occurred outside of your control. However, it is crucial that we all take steps to protect your digital identity moving forward.
Please visit our internal resource page [URL] for best practices on maintaining strong credentials. Remember to:
- Use unique, strong passwords for each account.
- Enable multi-factor authentication (MFA) whenever possible.
- Regularly update devices and applications.
- Exercise caution with emails, links, and attachments.
- Avoid sharing credentials or using public Wi-Fi for sensitive activities.
Your commitment to responsible cybersecurity practices is vital for our collective security. We appreciate your help in protecting our customer and company data.
For any questions or assistance, please contact [email address]; we're happy to help.