How to Join Teams: CyberEscape Online

Follow along with Erik, Living Security expert, on how to join a session successfully.

🔗 Please Note: Sharing a link with a teammate from the URL bar for access will result in a dead session page.

If you are running into problems while joining a session, read the following troubleshooting tips:

💻 Supported browsers:

Google Chrome
Microsoft Edge

🔈 If you do not allow access to your microphone and speaker, or if your internet speed fails a database test, you will not be able to join the Teams: CyberEscape Online experience.

🔁 Please refresh your browser or try another supported browser if problems persist. The following could also have negative effects on your Teams: CyberEscape Online experience:

Having VPN turned on
Having pop-up blockers enabled
Using ZScaler
Outdated Internet Browser

💬 If you are still running into issues, please use the chat button in the bottom right corner of the Teams: CyberEscape Online experience to reach support. You can also contact your Security Operations Team.

Test your connectivity

Looking for more information on how to play CyberEscape Online once connected to the experience? Check out How to Play Teams / Teams Intro Video - CyberEscape Online