Operations Associate

Living Security helps organizations protect their sensitive data by reducing their #1 cybersecurity risk, human error. WE BELIEVE in security for the sake of the person. Computers will always augment human judgment, not the other way around. WE CREATE intelligence-driven security learning content that trains users to identify and react to current and emerging threats. WE DELIVER a meaningful experience, grounded in behavioral science, that is easy to understand and hard to forget.

We are a fast growing, venture funded startup located west of Austin in Spicewood. While we take our mission seriously, we have a lot of fun while executing!

OUR DREAM CANDIDATE

Our dream candidate has the hunger to achieve something great. You'll join a startup experiencing rapid growth near the start of it all. You'll get as much out of the experience as you put into it. We want someone who will do whatever it takes—not just to help Living Security fix security awareness, but because you are in a hurry to have an impact.

RESPONSIBILITIES

  • QA, package and ship Escape Room props.

  • Keep detailed documentation and update templates with changes.

  • Fulfill soft build needs of Escape Room: Cut, laminate, label, etc.

  • Configure technology pieces of Escape Room: Phones, tiles, etc.

  • Create client documentation for each room and ensure it is tracked correctly in online files.

  • Monitor shipments and work with shippers to resolve lost or damaged packages.

  • Provide email Customer Support to Escape Room licensees - replacing parts.

  • Work directly with third-party vendors (shipping, material providers, etc) to negotiate rates and services.

  • Schedule travel and accommodations for Escape Room hosts and trainers.

  • Perform general Office Manager duties including:

    • Review, approve and order supply requisitions.

    • Submit personal and team expenses.

    • Design a filing system.

QUALIFICATIONS

  • Optimal organizational skills: Ability to manage multiple steps within one workflow and foresee/plan steps within another.

  • Accuracy and Attention to Detail: Implementing a company’s procedural standards requires the utmost accuracy.

  • Operations Associates also need attention to detail when managing inventory.

  • Minimum of two years of work experience in a similar role or function.

Drew Rose